Discover Your Perfect Vacation

1. Acceptance of Terms

By accessing and using Pristine Vacay services, you accept and agree to be bound by the terms and provision of this agreement.

2. Booking and Payment

All bookings are subject to availability and confirmation. Payment terms vary by property and will be clearly stated during the booking process.

3. Cancellation Policy

Cancellation policies vary by property and booking type. Standard cancellation terms allow free cancellation up to 48 hours before check-in for most properties.

4. Guest Responsibilities

Guests are responsible for treating properties with respect and following all property-specific rules and local regulations.

5. Limitation of Liability

Pristine Vacay acts as an intermediary between guests and property owners. Our liability is limited to the booking fees paid.

6. Dispute Resolution

Any disputes will be resolved through binding arbitration in accordance with the laws of Florida, United States.

Information We Collect

We collect personal information you provide when making bookings, including name, contact details, and payment information.

How We Use Your Information

Your information is used to process bookings, provide customer support, and improve our services. We do not sell personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies and Tracking

We use cookies to enhance user experience and analyze website usage. You can control cookie preferences through your browser settings.

Third-Party Services

We may use trusted third-party services for payment processing and analytics, all of which comply with applicable privacy laws.

Your Rights

You have the right to access, update, or delete your personal information. Contact us to exercise these rights.

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience.

Types of Cookies We Use

Essential Cookies: Required for basic website functionality

Analytics Cookies: Help us understand how visitors use our site

Marketing Cookies: Used to deliver relevant advertisements

Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages, such as analytics and payment providers.

Digital Millennium Copyright Act Compliance

Pristine Vacay respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Claims

If you believe your copyrighted work has been infringed upon on our website, please provide the following information:

• A description of the copyrighted work you claim has been infringed
• The location on our website where the infringing material appears
• Your contact information including address, telephone number, and email
• A statement of good faith belief that use is not authorized
• A statement that the information is accurate and you are authorized to act
• Your physical or electronic signature

DMCA Notice Contact

Send DMCA notices to: [email protected]

Subject Line: "DMCA Takedown Request"

Counter-Notification

If you believe material was removed in error, you may file a counter-notification following DMCA procedures.

Repeat Infringers

We have a policy of terminating accounts of users who are repeat copyright infringers.

General Data Protection Regulation Compliance

Pristine Vacay is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR).

Legal Basis for Processing

We process personal data based on:

• Contract Performance: To fulfill booking agreements
• Legitimate Interest: For customer service and business operations
• Consent: For marketing communications and optional services
• Legal Compliance: To meet regulatory requirements

Your GDPR Rights

• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Transfer your data to another service
• Right to Object: Object to processing of your personal data

Data Retention

We retain personal data only as long as necessary for business purposes and legal requirements.

International Transfers

Personal data may be transferred to countries outside the EU with appropriate safeguards in place.

Contact Our DPO

For GDPR-related inquiries, contact our Data Protection Officer at: [email protected]

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority.